Welcome to Kongko — “A chat experience beyond the ordinary.”
We are committed to protecting your privacy and ensuring a safe, secure, and enjoyable communication experience.
1. Information We Collect
To provide our services, Kongko may collect the following information:
- Account Information: Name, username, email address, phone number, and profile details.
- Communication Data: Messages, voice notes, shared files, and interactions within chats (group or private).
- Usage Data: Activity logs, features used, chat participation, and interactions with content.
- Device & Technical Data: IP address, browser type, device information, and operating system.
- Location Data (Optional): To support features like nearby users.
2. How We Use Your Information
We use your data to:
- Provide real-time chat services (group chats & private messaging)
- Enable audio/video communication and screen sharing
- Improve user experience and personalize interactions
- Maintain platform security and prevent abuse
- Provide AI-powered features such as chat bots and content moderation
- Send notifications (messages, updates, or system alerts)
3. Chat & Communication Privacy
Kongko is designed to support seamless communication, including:
- Public and private chat rooms
- One-on-one messaging
- Voice and video calls
- Media sharing (images, files, voice messages)
We respect your privacy and do not access or share your conversations except:
- When required by law
- To enforce our terms and prevent misuse or harmful activities
4. AI & Moderation
Kongko may use AI technologies to:
- Detect harmful, abusive, or inappropriate content
- Improve chat interactions through automated responses (chat bots)
These systems are designed to keep the platform safe and respectful for all users
5. Sharing of Information
We do not sell your personal data. We may share limited data with:
- Trusted service providers (e.g., hosting, notifications, analytics)
- Payment providers (if premium features are used)
- Authorities when legally required
6. Data Security
We implement industry-standard security measures, including:
- Secure authentication and account protection
- Monitoring suspicious activity (e.g., spam, abuse, fake accounts)
- Content filtering and moderation systems
7. Data Retention
We retain your data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce policies
You may request deletion of your account and associated data.
8. Cookies & Tracking Technologies
Kongko uses cookies and similar technologies to:
- Improve platform performance
- Remember user preferences
- Analyze usage patterns
9. Your Rights
You have the right to:
- Access and update your personal data
- Request deletion of your data
- Restrict or object to data processing
- Withdraw consent at any time
10. Third-Party Integrations
Kongko may integrate with external services (e.g., login systems, payment gateways).
We are not responsible for the privacy practices of these third parties.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be reflected on this page with the updated date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: chat@antasiar.my.id
🌐 Website: www.chat.antasiar.my.id